Is your IT becoming hectic to be maintained in-house? Do not worry, we are here to provide you the support that your business needs to be on track to achieve your goal. We provide different IT support packages that can be up to your business specification.
Based on your needs, an IT support suite is created and developed with our experienced IT experts to ensure that you have complete coverage of all IT systems, communication, and user devices.
Our support options give you the flexibility to choose which best suits your business needs. Below are the lists of our support package that we offer to businesses.
We offer thorough, reliable, and professional IT advice and troubleshooting, providing all of the advantages you could benefit from having your own IT support team without interrupting the flow of work in your business.
If you're likely to reduce your business expenses but do not want to lose out on enterprise-level IT support, this might be the best package for small & medium business, or to enforce your in-house IT team.
With our remote support, various approaches are possible to tackle anything from your end-users to your user devices, and systems. With our reliable, secure, and diagnostic tools, we ensure that we can resolve the majority of your IT issues without being present in your workplace, leaving you to go about your daily business with minimal disruption.
Unlimited phone and email support
Anytime support to your application or PC issues
Fast IT response and resolution
IT advice and user training
No hidden extra costs
It is comprehensive that a lot of small businesses might not be ready to be engaged in long term IT support. We offer you the flexibility to use this service as and when you need them. This package is suitable for small and medium businesses where they need to handle one-off IT support issues, challenges with new project work and emergency situations. It is the ideal solution for clients that are not yet looking for an ongoing monthly IT support contract.
No IT support contract necessary
Work charged at standard hourly rate, plus call out fee
Easy to access the right IT support from the outset
Guaranteed fix of IT issues and cap on billable hours
Rapid response and resolution to almost all IT issues